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No. Algonney is non-custodial for connected exchange trading: your trading funds stay in your exchange account, and we connect by API only to read data and place trades according to your settings. The separate, optional Algonney Wallet used for platform payments is governed by the Wallet Terms.

Create API keys on your exchange, disable withdrawals, then paste them in the Algonney connections page. We guide you step by step inside the app.

Use the password reset link on the login page for password issues. If you lost access to your two-factor device, contact support from your registered email and our team will verify your identity before resetting 2FA.

API keys are encrypted at rest and only decrypted in memory to place or manage trades. Create keys without withdrawal permissions and enable IP restrictions where your exchange supports them.

Algonney currently supports Binance, Bybit, and OKX. You can connect several exchange accounts and run bots on each of them from one dashboard.

Trading funds always stay on your exchange. Algonney billing covers your subscription plan and optional token purchases; wallet balances, invoices, and payment history are available in your account settings.

Yes. You can cancel from your account settings. Your access and bots remain active until the end of the paid period.

All trading carries risk. Algonney provides tools, strategies and risk controls, but you decide the capital, pairs, and configuration.

We aim to answer within 24 hours on business days. During busy times it might take longer, but every request is read by a human.

If you believe you found a vulnerability, please report it through our responsible disclosure program instead of a public channel. See the Responsible Disclosure page for scope and contact details.

They are two separate balances. The funds your bots trade stay in your own exchange account at Binance, Bybit, or OKX — Algonney connects to them through trading-enabled, withdrawal-disabled API keys and never holds them. The Algonney Wallet is a separate platform balance you can fund and use for subscriptions, tokens, and supported platform payments. It is governed by the Wallet Terms and is not your exchange trading balance.Read the Wallet Terms